Track Your Orde

Customer Care

Track Your Order

Stay updated from dispatch to delivery and find the latest information available for your AERYVE order.

Order Tracking

Your tracking details are sent directly to you.

Once your AERYVE order has been dispatched, available tracking information will be sent using the contact details provided during checkout.

Check your shipping confirmation

Open the shipping confirmation sent after your order has been dispatched.

Select the tracking link included in the message to view the latest shipment information provided by the courier.

01

Check Your Email

Look for the AERYVE shipping confirmation sent after your order has been dispatched.

02

Open Tracking

Select the tracking link included in your shipping confirmation.

03

Follow Your Delivery

View the latest updates made available by the courier handling your shipment.

01

Order Confirmation

After placing your order, you will receive confirmation using the contact information provided during checkout.

02

Shipping Confirmation

Once your order has been dispatched, available shipping and tracking information will be sent to you.

03

Tracking Updates

Courier systems may require some time before the first scan or latest shipment movement appears.

Your Order Journey

What each status means

Tracking terminology can vary by courier, but most AERYVE orders follow these general stages.

01

Confirmed

Your order has been successfully received.

02

Processing

Your items are being prepared for shipment.

03

Shipped

Your order has been handed to the courier.

04

Delivered

Your shipment has been marked as delivered.

Please note

Tracking updates are provided by the courier and may not appear immediately. Holidays, severe weather, or periods of high shipment volume may occasionally delay tracking updates.

Customer Care

Can't find your tracking details?

Contact our Customer Care team with your order number and we'll help you check the available information.

Contact Us