Shipping and Delivery

Customer Care

Shipping & Delivery

Everything you need to know about receiving your AERYVE order, from processing and shipping to delivery.

Order Processing

Once your order is confirmed, our team begins preparing your items for shipment.

Processing time may vary during weekends, holidays, promotional periods, and higher order volumes.

Shipping Options

Available shipping methods and applicable delivery fees are shown during checkout based on your location.

Please review your selected option before completing your purchase.

Delivery Times

Estimated delivery begins once your order has been dispatched and does not include processing time.

Estimates may vary by destination, courier operations, holidays, or weather conditions.

Shipping Address

Please ensure your delivery information is complete and correct before placing your order.

Once dispatched, we may no longer be able to modify the delivery address.

Delivery Delays

Occasional courier or operational delays may occur.

Additional time may be required during holidays, promotional events, severe weather, or high order volumes.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost, please contact our Customer Care team.

Include your order number, details, and relevant photos so we can assist you.

Shipping Methods

Delivery Options

Exact shipping rates and available delivery services are confirmed during checkout.

Service	Estimated Delivery	Rate
Standard Delivery	Displayed at checkout	Calculated at checkout
Express Delivery	When available	Calculated at checkout

Please note

Delivery dates are estimates and are not guaranteed. Courier delays, weather, holidays, or circumstances outside AERYVE's reasonable control may occasionally affect delivery.